Complex Software Systems & Services

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Adaptive Service Agreement and Process Management in Service Grids (ASAPM)



The ASAPM project aims at providing intelligent agent-based enablement of flexible, dynamic and robust management of service-oriented application provision processes to ensure collective functionality, end-to-end QoS and stateful coordination of complex services.


We are currently experiencing a major paradigm shift in the way that business applications are designed, architected, delivered and consumed for the better support of interoperability and dynamicity in meeting the changing business needs. Service-Oriented Computing (SOC) is the new emerging paradigm for distributed computing and e-business processing that utilizes services as fundamental elements to enable building agile networks of collaborating business applications distributed within and across organizational boundaries. The visionary promise of SOC is a world of cooperating services where application components are assembled with little effort into a network of services that are loosely coupled to create dynamic business processes and agile applications spanning organisations and computing platforms. SOC is being shaped by, and increasingly will help shape, modern society as a whole, especially in the areas of dynamic business, health, government and ICT services.
The service oriented computing paradigm has the potential to bring about reduced system complexity, lower development and maintenance costs, shorter time-to-market, new revenue streams and improved operational efficiency. However, before this paradigm becomes reality, there is a number of challenging issues that need to be addressed including among others: service modelling and design methodologies; service architectures; service development, deployment and evolution; service composition and management; and their supporting technologies and infrastructure.

The agent technology offers abilities of autonomous operations, learning, adaptation, interactions, cooperation, and mobility that can be used in automating routine tasks and business processes, adaptive decision and collaboration support, and coordinated service and resource sharing within and across organisations. Therefore the agent technology is well positioned to address some key problems in SOC and together with other technologies such us Web/Grid services, semantic web, process technologies, and component software can contribute to wide adoption of the service-oriented computing paradigm.

Research Scope

The ASAPM project focuses on developing new agent-based techniques and software tools for the adaptive service agreement and process management in order to ensure collective functionality, end-to-end QoS, stateful coordination and adaptive provision of complex services.

The agent-based adaptive service agreement management includes:
  • Automated service level agreement (SLA) negotiation
  • SLA lifecycle management
  • SLA monitoring and service profiling
  • Dynamic SLA re-negotiation

The agent-based adaptive service process management includes:
  • Service composition planning and enactment
  • QoS process monitoring and exception handling
  • Mediated composition re-planning

The project targets three different application areas of telecommunication services, smart information environments and multimedia services jointly with the Australian industry and government partners.

The concept of ASAPM in Adaptive Services Grid:



This project is proudly supported by the Innovation Access Programme - International Science and Technology established under the Australian Government’s innovation statement, Backing Australia's Ability. In particular it has received a substantial grant from the Department of Educations, Science and Technology (DEST) under International Science & Technology – International Access Program (IST-IAP) and additional support from the Australian partners: Defence Science and Technology Organisation (DSTO), Everyday Interactive Networks (EIN) and Telstra Corporation, and collaborates with the University of Queensland and Victoria University of Technology.

The funding received by Swinburne for the ASAPM project is the largest grant for international collaboration in ICT research awarded by the DEST IST-IAP in all rounds to date. The ASAPM project contributes to a large Integrated Project on Adaptive Services Grid (ASG) supported by the Sixth Framework Programme of the European Commission under the Information Society Technology Objective Open Development Platforms for Software and Services.

The ASAPM project is part of the Servivce-Oriented Computing Research Initiative at Swinburne (SOCRIS).

Project Members

  • CIAMAS Members
    • Dr Peter Braun
    • Jakub Brzostowski
    • Ingo Mueller
    • Xuan Nguyen
    • Jian Feng Zhang
    • Eduardo R Gomes
  • CeCSES Members
    • Dr Yan Jin
    • Alan Colman
    • Zheng Li
    • Artem Vorobiev

ASAPM Project Repository

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